Privacy Policy

‍Last Updated: January 15, 2026

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Anchor Operating System, LLC (“Anchor,”“we,” “us,” or “our”) is committed to safeguarding personal information and respecting individual privacy rights. This Privacy Policy explains how wecollect, use, store, disclose, and protect personal information in connection with our website, software platform, hardware integrations, and related services (collectively, the “Services”).

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By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

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1. Information We Collect
   
   We collect information necessary to operate our Services, fulfill contractual obligations, and comply with applicable laws.
   
   1.1 Personal Information
   ‍This may include:
   ●     Name
   ●     Email address
   ●     Phone number
   ●     Account or membership identifiers
   ●     Transactional and payment-related information (processed by secure third-party payment providers)
   
   1.2 Biometric Information (Face Images)
   ‍Face images are collected only in limited circumstances, as described in Section 4.
   
   1.3 Technical and Usage Information
   ‍●     IP address
   ●     Device and browser information
   ●     Operating system
   ●     Log files and usage data
   ●     Cookies and similar technologies
   ●     How We Use Personal Information
2. How We Use Personal Information
   
   We use personal information for the following purposes:
   ●     To provide, operate, and maintain the Services
   ●     To authenticate users and validate memberships
   ●     To process transactions and manage accounts
   ●     To provide customer support and communications
   ●     To ensure platform security and prevent fraud
   ●     To comply with legal andregulatory requirementsWe do not sell personal information.‍
3. Legal Bases for Processing (GDPR)
   
   For individuals located in the European Economic Area (“EEA”), United Kingdom, or Switzerland, Anchor processes personal information under the following legal bases:
   ●     Performance of a contract
   ●     User consent
   ●     Compliance with legal obligations
   ●     Legitimate interests, where such interests are not overridden by fundamental rights and freedoms‍
4. Face Image Usage & Storage
   
   ‍Anchor applies strict controls and limitations to the collection and use of face images.
   
   4.1 Collection
   ‍●     Face images are collected only during customer registration for identity verification purposes.
   ●     Customers are presented with this Privacy Policy and must accept it prior to completing face registration.
   
   4.2 Purpose
   ‍Face images are used solely for:
   ●     Membership validation
   ●     Identity verification
   
   4.3 Storage and Security
   ‍●     Face images are securely stored in Amazon Web Services (AWS) S3.
   ●     Data is protected using encryption, access controls, and industry-standard security practices.
   
   4.4 Processing
   ‍●     Stored face images are used only for validation via AWS Rekognition.
   ●     Face images are not used for advertising, analytics, profiling, or behavioral tracking.
   
   4.5 Disclosure
   ‍●     Face images are not shared with,sold to, or accessed by any third parties, except as required to perform the validation services described above.
   ●     No face images are used for secondary purposes‍
5. Data Retention
   
   We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law or contractual obligation. Face images are securely deleted when no longer required for validation or compliance purposes.‍
6. Data Security
   
   Anchor implements appropriate technical, administrative, and organizational safeguards to protect personal information, including:
   ●     Encryption in transit and at rest
   ●     Role-based access controls
   ●     Secure cloud infrastructure
   ●     Continuous monitoring and securityreviewsNo method of transmission or storage is completelysecure; however, we take reasonable measures to reduce risk.‍
7. Cookies and Tracking Technologies
   
   We use cookies and similar technologies to support functionality, improve performance, and enhance user experience. Cookies are not used to collect or store biometric information. Users may manage cookie preferences through browser settings.‍
8. Third-Party Service Providers
   
   We may engage trusted third-party service providers (such as cloud hosting, payment processing, and identity verification services) to support our operations. These providers are contractually obligated to process personal information only on our behalf andin accordance with this Privacy Policy.‍
9. Your Privacy Rights
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   9.1 GDPR Rights(EEA / UK / Switzerland)
   
   ‍You may have the right to:
   ●     Access your personal information
   ●     Request correction or deletion
   ●     Restrict or object to processing
   ●     Request data portability
   ●     Withdraw consent at any time
   
   You also have the right to lodge acomplaint with a supervisory authority.
   
   9.2 CCPA / CPRA Rights (California Residents)
   
   ‍California residents have the right to:
   ●     Know what personal information is collected, used, or disclosed
   ●     Request access to or deletion of personal information
   ●     Correct inaccurate personal information
   ●     Opt out of the sale or sharing of personal information (Anchor does not sell or share personal information for cross-context behavioral advertising)
   ●     Not be discriminated against forexercising privacy rightsRequests may be submitted using the contactinformation below.‍
10. Children’s Privacy
    
    The Services are not directed to individuals under the age of 13 (or the applicable minimum age in relevant jurisdictions). Anchor does not knowingly collect personal information from children.‍
11. Changes to This Privacy Policy
    
    We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business practices. Updates will be posted on this page with a revised “Last Updated” date.‍
12. Contact Information
    
    For questions, concerns, or to exercise privacy rights, please contact:
    Anchor Operating System, LLC
    Email: privacy@getanchor.io
    Website: https://www.getanchor.io/